Is Marc Benioff wrong: all-cloud is too extreme?

Explore cbronline.com (May 17 2013) /Dev , Benioff Watch

A Q&A with Mark Barrenechea, the CEO of Canadian enterprise information management firm, OpenText.

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Comment Mentions:   Marc Benioff   Big Data   IBM

10 Best Practices for Social Media Advertising

Explore blogs.salesforce.com (May 16 2013) Marketing Cloud

Social media advertising is a complex process that requires planning, research, testing and measuring all within a single campaign. And while much of it is trial and error, there are some best practices that can help guide you through your social media advertising initiatives. As part of our latest ebook,...

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Video Tip: Sales Territory Planning -- The Balancing Act

Explore YouTube (May 16 2013) Marketing Cloud , SFDC Partners

Video Tip: Sales Territory Planning -- The Balancing Act Balancing both your sales team and the territories they cover are an integral component to the process of sales account planning. 

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Comment Mentions:   Salesforce.com

Trunk Club's Customer Company Story

Explore YouTube (May 16 2013) /Dev , Marketing Cloud

Trunk Club's Customer Company Story See how men's outfitter Trunk Club is using salesforce.com to transform retail with a highly personalized shopping experience made possible by having instant... 

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Comment Mentions:   Salesforce.com

IT's Matter

Explore blogs.salesforce.com (May 16 2013) Marketing Cloud

Ten years ago, this month, the technology world was shaken a little bit. The behemoth of an industry known as Information Technology was poked in the eye by Nick Carr, who famously hypothesized that “IT Doesn’t Matter”. Perhaps if the article did not have a provocative headline or did not...

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Your Cloud Provider Is Toast. Now What?

Explore readwrite.com (May 16 2013) /Dev

Your cloud provider is great. Your cloud provider is cheap. Your cloud provider is out of business. Now what do you do? If your favorite consumer cloud service goes out of business or simply feels it's time to end-of-life a particular application, it's frustrating but life goes on. More often than not, you weren't paying for the service, anyway. 

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Comment Mentions:   Forrester   Mårten Mickos

Envisioning A Connected Democracy

Explore blogs.salesforce.com (May 16 2013) /Dev , Marketing Cloud

Just as companies need to keep pace today with always on, connected customer, the same applies to governments. A new generation of citizens is demanding that government operate at the speed and ease of the mobile, social and cloud apps, and services they use everyday. Simultaneously, a revolution is taking...

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Comment Mentions:   Salesforce   EVP   Vivek Kundra

Salesforce Chatter Mobile: Powering Micro-Moments with Files

Explore blogs.salesforce.com (May 15 2013) /Dev , Marketing Cloud , Salesforce Chatter , Service Cloud

No one can argue the impact mobile devices has had on our personal lives. Now we can check off tasks on our to-do list anywhere we find ourselves with a spare moment. Just last week I ordered contact lenses, posted photos to Facebook and even made a payment on my...

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Comment Mentions:   Salesforce.com   Dreamforce   Chatter

It’s All a Balancing Act: Balancing Territories to Optimize Your Sales Potential

Explore blogs.salesforce.com (May 15 2013) Marketing Cloud , SFDC Partners

When account planning at Salesforce we work to balance the territories among our sales representatives. This way we cover all the gaps, maintain a high morale, and ultimately drive more wins. Cover the gaps – to help develop your team Our balancing act starts with segmentation. It’s important to divide...

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Salesforce.com invests in social CRM player Datahug

Explore siliconrepublic.com (May 15 2013) Sales Cloud

Datahug's technology mines all the communications data within a company, from email to social media, phone calls, text messages and more, to give the company a greater sense of the relationships it has with existing customers and future customers.

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Comment Mentions:   Salesforce.com   Draper Fisher Jurvetson

Salesforce.com adds central file view to Chatter mobile app

Explore news.techworld.com (May 15 2013) /Dev , Sales Cloud , Salesforce Chatter

Salesforce.com wants to simplify the way mobile users find, access and share files from its Chatter enterprise social networking (ESN) application. A new version of the Chatter mobile application for iOS and Android tablets and smartphones adds a central

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Comment Mentions:   Salesforce.com   Chatter   Yammer

5 Steps to Running Your Entire Business in the Cloud

Explore blogs.salesforce.com (May 14 2013) /Dev , Marketing Cloud

Whether you’re already in business or just starting out, there are some key steps your company should follow to avoid potential pitfalls and ensure a smooth journey to running your business predominantly in the cloud. By sharing these learnings, I hope that other organizations will achieve the same benefits we’ve experienced, including increased productivity, increased ability to scale your business, and reduced costs. 

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Comment Mentions:   Salesforce.com   Chatter

7 Key Performance Indicators That Every Sales Manager Should Watch Out For

Explore blogs.salesforce.com (May 14 2013) Marketing Cloud , SFDC Partners

William Tyree is CMO of RingDNA Conventional wisdom holds that revenue-per-sales-rep is the only metric that ultimately matters in sales management. But sales process optimization is all about identifying key strengths and coalescing your team into an efficient selling machine. In other words, management is about coaching your team to...

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Comment Mentions:   Salesforce.com

CRM: The Key to Your CEO's Heart

Explore blogs.salesforce.com (May 13 2013) Marketing Cloud , SFDC Partners

I don’t know of a sales organization anywhere that isn’t scrambling to find an edge to help them drive more business and close more deals in today’s highly uncertain economy. Everyone I know is pulling out all the stops and working harder. That certainly goes with the territory these days,...

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Comment Mentions:   Salesforce.com   Siebel   Microsoft Dynamics

Enterprise social: choosing key features

Explore TechRadar (May 13 2013) /Dev

Enterprise social collaboration platforms offer many features that add value to working together, compared with the traditional exchange of emails. These include activity streams, user profiles, blogs, apps, wikis, and shared workspaces. In a fast evolving market, working out which features are nice to have and which are must-have in an enterprise social collaboration solution is key. Which ...

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Comment Mentions:   Salesforce.com   Gartner   Constellation Research